Delta Community Credit Union continues to grow high school apprentice program - FINANCIAL-24

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Delta Community Credit Union continues to grow high school apprentice program - FINANCIAL-24

High school students often come to Delta Community Credit Union to avoid the typical teenage jobs. Years later they regularly find themselves still with the organization.

That’s not yet the case for Brookwood High senior Jeremiah Adeola, 17, who works at the Snellville branch of the credit union. But if his older colleagues are any indication, he has a solid chance to forge a career with the credit union.

Adeola is one of three Gwinnett students this semester who is working in the high school apprentice program that began 11 years ago with just two students participating. This year the program includes 24 students from across the metro Atlanta area — its largest class —including Adeola, Mohseen Meghjani of Peachtree Ridge and Jeffrey Clark of Collins Hill.

A total of 114 students have gone through the training since its inception, and credit union officials said about 48 percent of those former apprentices remain with the organization. Several have moved beyond their original teller jobs to positions into human resources, lending, regulatory compliance and consumer credit services.

“The students themselves are a shot in the arm,” said Gary Fisher, a human resources recruiter with Delta Community, who started the program. “They help out with our full-time frontline employees. It does help with the recruiting, it does help seed the company with future talent.”

Delta Community’s HSA Program candidates are identified through select metro Atlanta schools’ Work-Based Learning Programs. In Gwinnett, students work in Delta branches in Duluth, Snellville and Suwanee.

Apprentices must complete the same professional training as adult employees before beginning jobs as bank tellers.

While the 2018 class is already in place in branches throughout metro Atlanta, students interested in enrolling in future apprentice programs may contact their high school’s Work-Based Learning coordinator for application information.

“Our High School Apprentices receive not only job training and a paycheck. They are exposed to lessons in financial responsibility, customer service and interpersonal skills which will benefit them throughout life,” said Delta Community CEO Hank Halter. “In return, Delta Community connects with bright, hard-working students who give valuable support to our front-line employees, which enables us to provide even better service to our members.”

Like many before him, Adeola said the experience has been more rewarding than he first thought it would be, and the salary and other opportunities are better than an average teenage job.

“But besides that, the hands-on experience of helping members with their finances is extremely valuable in preparing me for the future,” Adeola said. “At first, dealing with adults was a little daunting; but this is a job where I know I can learn a lot, and grow.”

Said Meghjani, who works in the Duluth branch: “Working here makes me feel independent and empowered to help people — most teenagers don’t have that kind of opportunity. I also love that Delta Community prioritizes ethics and values similar to my own; my job lets me feel I am part of a ‘community,’ like our name says.” Dozens of former apprentices could identify with Adeola, including Shelby Montpas, who works in the credit union’s legal department. She graduated from McIntosh High School in Fayette County in 2011, and used Delta’s tuition assistance program to earn her first college degree. She also secured a home loan from the credit union. Montpas said she’s working on a second college degree, and said she’s proud to work for a company that invests in its employees.

“I’m excited about growing my career at Delta Community,” she said.

Lauren Watring, another former apprentice who graduated from Northgate High in Sharpsburg, now works as a development specialist after she continued working there through college. She graduated from Georgia State University in 2017, and said the credit union allowed her to “test drive” a career before selecting a major in college.

“The mentorship, hands-on training, and increasing levels of responsibility I received provided a more meaningful understanding of my academic studies,” Watring said.

Fisher said other credit unions have called them to discuss the program as it’s believed that Delta Community has the most established apprentice program of this kind around in the industry.

Delta Community has 24 branches around metro Atlanta, but not every branch has a student. Some have more than one. Fisher said they would like to keep it at this size of class unless business needs warrant an expansion. But it’s also become a popular job for high school students looking for a professional work environment, especially for students interested in finance or banking. Fisher said students gain a lot of customer-service skills, and gain knowledge of working in a corporate environment.

“It’s a position that the word is out, and we go back to the work-based learning people every year, and they can’t wait to tee up people that are interested and very proud of their students,” Fisher said. “The word’s out that we’re a good place to work and the students are reaching out to us and want to work for us.”

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